Know how your customer is using their product and how the product is performing. Pre-empt when a product needs maintenance, replacing or upgrading, in advance of your customer knowing it.
Smart, Connected and Healthy
Product Health sells actionable intelligence as a low-cost service to battery manufacturers, installers and owners.
We are improving battery performance, reducing OPEX and unlocking smart customer service for the off-grid power and back-up power sector globally.
A CONTINUOUS CONNECTION TO PRODUCTS AND TO YOUR CUSTOMERS
Intelligence from powered products means that manufacturers and distributors can make valuable decisions based on a near-real-time, intimate understanding of how the product is being used by your customer as well as how the product is performing.
PREDICT THE HEALTH
- Prevent misuse
- Proactively maintain
- Test products
MANAGE & CONTROL
- Control power
- Optimise output
- Push updates
LEARN HOW PRODUCTS
ARE BEING USED
- Pre-empt customer needs
- Upsell or upgrade
- Inform product design
SMART, CONNECTED AND HEALTHY PRODUCTS MEANS SMARTER SERVICE
Product Health Service provides a continuous remote connection to your customers' product, which means that servicing a customer can be managed intelligently. Intelligence on products means manufacturers and distributors can pre-empt issues or new product needs in advance of their customer knowing about them.
This reduces unnecessary service calls and maintenance miles. It also means that a business can be one step ahead of their customer, which is good for business and for the customer. Intelligence on products reduces operations and maintenance costs, increases customer satisfaction and presents sales opportunities.
- Bad data
- No data
- Everything OK
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HOW IT WORKS
ARE YOU A PIONEER OF SMART, CONNECTED AND HEALTHY PRODUCTS?
We have worked collaboratively with pioneering customers to support the design and development of smart, connected hardware that is integrated with their products, such as batteries, and connects to Product Health Service. Are you a pioneering product manufacturer or distributor?
(*WORKING WITH US)